This Privacy Policy describes how robomonkey.io and its owner (Robomonkey LTD) handle your personal data, in compliance with international and European data protection laws. This document is provided for your convenience in English, but legally the German version applies. We value your privacy and are committed to ensuring transparency regarding how your information is collected, used, shared, and protected. Please read this policy carefully to fully understand your rights and our obligations.
Note: This translation is shown for your convenience only. The German version, which you can find here, is legally binding.
We are delighted by your interest in our enterprise. Data protection is of the highest priority for Arbel I. and the robomonkey.io team. We believe that your personal data belongs to you, and the right to informational self-determination is fundamental.
The use of our website is generally possible without providing personal data. However, if you wish to use certain services—such as account creation, newsletter registration, or premium features—processing of personal data may be necessary. In these cases, we will always make it clear what information is required and will process your data only with your explicit consent or as allowed by law.
All data processing follows the General Data Protection Regulation (GDPR), the Data Protection Act applicable in your country, and other relevant country-specific regulations. In order to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction, we have put in place suitable technical and organizational measures, such as encryption, secure servers, and staff training. However, no system is completely secure and we cannot guarantee absolute security.
This Privacy Policy provides you—our users, partners, and visitors—with information about the type, scope, and purpose of any data we collect, use, or process. It further explains your rights, how you can access and manage your information, and what choices you have concerning your data. You may also provide data to us via alternative means such as telephone, postal mail, or in-person contact if you prefer not to use the website.
Our Privacy Policy uses terminology as defined by the European General Data Protection Regulation (GDPR), to ensure clarity, transparency, and legal certainty. The following definitions help you understand how we use these terms:
Additional definitions and legal concepts may be introduced throughout this policy for further clarification. If you have questions about any terminology, please contact us using the information below.
Controller for GDPR and other applicable data protection laws is:
The controller is responsible for all aspects of data protection related to the service. If you have questions about this Privacy Policy, or if you wish to exercise your data rights (such as requesting access, correction, or deletion), please use the above contact details.
Our website uses cookies—small text files stored on your device by your browser—to provide and improve our services. Cookies help us remember your login details, save preferences (such as language or region settings), and enhance your experience by personalizing the website content. For example, cookies make it possible to maintain your session and ensure that products remain in your shopping cart while you browse.
Cookies can be either “session cookies” (which are deleted once you close your browser) or “persistent cookies” (which remain on your device for a set period of time or until you delete them). Some cookies are set by our partners (such as analytics providers or advertisers) and are known as “third-party cookies”.
You can control the use of cookies at the browser level by adjusting settings to block cookies, limit their lifetimes, or trigger notifications when new cookies are set. Please note that disabling cookies may affect the functionality of the website and your ability to use certain features (such as account login, form submissions, or retaining preferences).
Whenever you access our website, general data is automatically collected by our servers, including:
This technical data is necessary to ensure the website displays correctly across devices, safeguard security, monitor system health, support law enforcement if necessary, and improve the user experience by analyzing how visitors use the platform. To protect your privacy, this data is processed in an anonymized or pseudonymized format wherever possible and is stored separately from personal information you may provide (like names or email addresses).
We may use analytics tools to generate aggregate statistics. These tools analyze how users interact with our services in order to optimize site performance and content. No personally identifying information is shared with analytics service providers unless specifically mentioned in this Policy, and appropriate safeguards are always in place.
You may register via the website's registration forms in order to access certain services, purchase products, or interact with our community. During registration, we may ask you to provide information such as name, email address, password, and other contact details that are necessary for managing your account and providing services. Only the minimum required information is requested.
We use this registration data solely for internal purposes or by agents acting strictly on behalf of the controller (for example, shipping service providers, customer service third-parties). Data is never disclosed to unauthorized parties except as required by law (such as a lawful subpoena). You can review, update, or delete your registration data at any time—either by accessing your account settings or by contacting us directly. For security reasons and legal compliance, we also store your IP address and the timestamp of your registration (and any subsequent updates).
You can contact us using email, a contact form, or other communication channels available on the website. Any personal data sent this way—including your name, contact information, and the content of your inquiry—is stored and used solely for the purpose of responding to and resolving your inquiry. We do not disclose this data to third parties unless required by law or with your express permission. Please avoid sending sensitive data via unencrypted channels like ordinary email whenever possible.
Robomonkey extensions and apps may collect anonymous usage information to understand feature adoption, version distribution, and improve the product. Usage data could include the extension or app version, language, browser or operating system type, installation statistics, and general use metrics. We do not attempt to personally identify you with these statistics.
Error reports, when enabled, are sent to a self-hosted Matomo analytics instance and may include anonymous usage data and technical error details. These error reports help us rapidly detect and resolve bugs. Collection of anonymous statistics and error data is optional, and you can opt out via the extension's settings page (“Anonymous statistics”). In incognito (private browsing) mode, the extension takes steps to avoid transmitting any data, where technically possible.
Certain features (such as blacklist checking or dynamic content updates) may require the collection of technical data to function. You can configure your preferences and disable these features as desired in the settings menu (e.g., by toggling “Script Blacklist Source” or “Show TM update notification”).
Personal data is stored only as long as it is necessary for the original purpose for which it was collected, or as required by applicable legislation (for example, tax, accounting, or regulatory requirements). When this retention period expires, or if you withdraw your consent or exercise your rights to erasure, we follow strict procedures to securely block or permanently delete your personal data from all our databases, backups, and physical records. In specific cases where legal obligations require us to continue retaining data, the information will be blocked from further use until deletion is possible.
As a user and data subject, you have extensive rights regarding your personal data under the GDPR and other laws. These include:
To exercise any of these rights, please contact us using the information provided in the “Name and Address of the Controller” section. We will respond to all legitimate requests within the timeframes required by law and may request relevant identification to process your inquiry.
Our website and related services may incorporate tools, technologies, and third-party providers that have their own privacy policies and data handling practices, such as:
Each third-party provider processes data in accordance with their own privacy policies and applicable legal requirements. To the extent necessary, we implement contractual safeguards (such as Data Processing Agreements or Standard Contractual Clauses) to ensure your data is handled securely and in compliance with the GDPR and other relevant laws. Specific details about third-party processing and links to their privacy notices are available upon request.
We process your personal data on several legal bases, as permitted by the GDPR:
The exact legal basis for processing your personal data will always be clearly stated at the time of data collection or as part of this document.
Whenever we rely on “legitimate interests” as a basis for data processing, we carefully balance those interests against your rights and reasonable expectations as a user. Our legitimate interests may include providing a user-friendly website, ensuring security, supporting business growth, analyzing usage statistics, marketing lawful products or services, or detecting/preventing abuse. Personal data is retained only as long as necessary to achieve these purposes, or to satisfy statutory retention periods. After this period, your data will be deleted or anonymized.
In certain cases, the provision of personal data (such as for payment, delivery, or compliance with legal regulations) is mandatory. Where data is required by law or necessary for contract performance, failure to provide such data may prevent us from delivering products or services. Automated decision-making (including profiling) will only take place where required or permitted by applicable law. We do not use your data to make decisions solely based on automated processing that significantly affect you, such as credit or employment decisions.
Data collected may be processed, stored, or transferred to countries outside of your country of residence, including the European Economic Area (EEA), Israel, or the United States, where data protection standards may differ. Any such transfer will be made in full compliance with applicable data protection laws, including use of adequacy decisions or appropriate safeguards (like Standard Contractual Clauses or binding corporate rules) to ensure your data remains protected. You can request information about international transfers and the safeguards in place by contacting us.
This Privacy Policy may be updated occasionally to reflect changes in our practices, operational requirements, regulatory changes, or for other reasons. We will notify users of significant changes via our website or email (where appropriate) and indicate the date of last revision at the top of the policy. Continued use of the website after changes take effect constitutes acceptance of the revised policy.
If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about data security or processing, please contact us at the email provided above or use the other contact methods listed on our website. We are committed to resolving all inquiries promptly and transparently.